Our customer support team has the required expertise to understand the customer's issues and help in every possible way to enhance their experience of using our software.
Our job is to make your job easier, starting with getting you the information you need—whether it is issue resolution or just advice. We will provide acclaimed practices, resources, and teamwork to answer any question, not just provide a break-fix solution.
The leadership towards issue resolution, training and knowledge base helps ensure Client Service representatives have the troubleshooting, critical thinking, and analytical skills necessary to promptly resolve the most critical issues and keep your operations running successfully.
Our support experience initiatives leverage customer insight and metrics into the strategic and tactical decision-making processes throughout the organization.
I have had the great pleasure of being In4velocity's client for the past 12 years. They have been responsible for simplifying the business process by automating it and to increase the operational efficiency. The best part is we can know information about our business on the go with the helpful mobile apps. I must say, it has made my day-to-day activities simpler.
GM – IT and OPS
"We are extremely happy with the performance of In4Velocity. By automating a large number of our business processes including emails to customers, alerts and reporting – our overall business performance has greatly benefited. I highly recommend In4Velocity to my fellow Real Estate developers."
Managing Director, Marathon Realty
"In4Suite® is a comprehensive product that helps our company streamline the business processes and responds to our customers in a rapid time frame. We congratulate the In4Velocity® team on delivering the same."
Managing Director Renaissance Holdings
"It was critical in our business to work well between all our departments, we selected In4Velocity after a lot of evaluation and comparisons with other products, and am glad to say it has worked out extremely successfully."
Managing Director Concorde Group
"In4Suite® is good in terms of controls, operations and monitoring. It is well integrated and there is work flow mechanism for all transactions, Paper work is reduced and the MIS is very good. All the best to In4Velocity team"
CEO Simba Corp.
"We are using In4Suite® since 2012 and we are very happy with the ERP package, the information is readily available on a click of a button and especially the Dashboard and reports are awesome. Also In4Suite® has really helped streamline our processes and manage our time most efficiently."
Director Phoenix Market City