Build efficiency, scalability, cost effectiveness in your processes while serving your customers & managing your business.
Explore In4Suite®'s
WhatsApp BOT
Why do you need to deploy BOTs?
Constantly available to respond to a request as they work 24x7x365.
Zero investment required in any infrastructure - Works with your existing WhatsApp Business account and sits on top of the In4Suite® ERP solution.
Manage and Setup by yourself to respond to specific questions that you feel your customers may ask!
Reduces cost, time and errors that you might have in servicing customers or if you might be trying to get information for your own business decision making.
Bots can provide structured data in an efficient manner better than a human can and provide this data at scale (you can have 1 or 100 people simultaneously ask the bot a service question. The response time of the bot will not change) - compare this to a human customer agent.
Different Types of In4Suite® BOTS
Client Services BOT
Our Client Services BOT will respond and act as a service agent that will interact with your existing customers including automatically recognising them and greeting them appropriately!
You can configure this BOT to chat with the customer to respond back instantly to their requests. For example, the customer can ask
- Show me my last demand letter
- Show me my statement of accounts
- What is the project update ?
- Give me a copy of my last receipt.
A menu chat structure can be configured with a Client Services BOT!
