BENGALURU, IN — In4Velocity, award winning Real Estate and Construction ERP In4Suite® is now fully integrated with WhatsApp. In4velocity has partnered with Gupshup, the leading conversational messaging platform, to bring conversions with In4Suite® using WhatsApp. As a first phase rollout, all customers can send out automated alerts, invoices, receipts, workorders, purchase Orders, letters & so on, through the In4Suite® ERP without any manual intervention. Customers, Contractors, Suppliers, Employees and pretty much all stake holders can now be integrated and communicated with in real-time via WhatsApp through In4Suite®
“In the very next release we are excited to offer conversational messaging (two-way) with the ERP using Gupshup and WhatsApp. The customer for example can query the ERP for information about their statement of accounts, or their next payment due, or a supplier can check the status of their Invoice by using a simple WhatsApp message to the ERP from their registered number,” said Rahul Chawla, Managing Director & CEO of In4velocity Systems.
“We believe WhatsApp is a simple and easy way to communicate not only with peers and family, but also with systems and processes within organizations going into the future,” added Rahul Chawla.
In4Velocity has been helping real estate, construction and infrastructure businesses manage day-to-day business processes with ease. The flagship product In4Suite® allows real estate developers to accelerate from the brick-and-mortar model to a whole new digitally transformed world filled with information to drive important business decisions. With a powerful Business Intelligence, unraveled global support and 450+ customers over the world, real estate developers consider In4Suite® their go-to ERP.
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Gupshup’s carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. With Gupshup, businesses have made conversations an integral part of their customer engagement success.