6+ Years of experience
Roles and Responsibilities :
Experience in end to end implementation of major ERP in enterprise business sector
Excellent client communication skills and ready to travel.
Aggressive, Go getter.
Leading the team.
Should have experience in Business Analysis, System Study, work process, and Functionality study.
Ability to conduct classroom training, educate users on ERP features.
Experience in consulting with clients on as is business processes, Map the process to ERP standards or suggest a better process. Observing the gaps and communicating the same to technical teams.
Ability to discuss and collect the user requirements from clients, prepare requirement definition documents, deriving the scope of delivery.
Finance knowledge on business accounting concepts would be added advantage.
Problem diagnosis and trouble shooting.
Handling Product Upgrades (Major as well as minor).
Connect with client senior management.
Contract renewal, invoicing and collection.
Collect customer feedback and derive action items and execute them to customer satisfaction.
Exposure to Web applications in MS platform - SQL 2008 / 2012, ASP / ASPX, IIS.
Prior ERP knowledge is added advantage. Preferably real estate ERP would be good.
Ability to grasp, interrelationships between management requirements and ERP solutions.
Should have experience in dealing with CXO level of management.
Extensive knowledge of real estate domain would be added advantage.
Ability to handhold the international clients till all business process is implemented and the system is live for day to day work.
Good Team player
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