Implementation Consultant

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Experience :
6+ Years of experience
Location :
Roles and Responsibilities :
  • Experience in end to end implementation of major ERP in enterprise business sector
  • Excellent client communication skills and ready to travel.
  • Aggressive, Go getter.
  • Leading the team.
  • Should have experience in Business Analysis, System Study, work process, and Functionality study.
  • Ability to conduct classroom training, educate users on ERP features.
  • Experience in consulting with clients on as is business processes, Map the process to ERP standards or suggest a better process. Observing the gaps and communicating the same to technical teams.
  • Ability to discuss and collect the user requirements from clients, prepare requirement definition documents, deriving the scope of delivery.
  • Finance knowledge on business accounting concepts would be added advantage.
  • Problem diagnosis and trouble shooting.
  • Issues Management.
  • Handling Product Upgrades (Major as well as minor).
  • Connect with client senior management.
  • Contract renewal, invoicing and collection.
  • Collect customer feedback and derive action items and execute them to customer satisfaction.
  • Exposure to Web applications in MS platform - SQL 2008 / 2012, ASP / ASPX, IIS.
  • Prior ERP knowledge is added advantage. Preferably real estate ERP would be good.
  • Ability to grasp, interrelationships between management requirements and ERP solutions.
  • Should have experience in dealing with CXO level of management.
  • Extensive knowledge of real estate domain would be added advantage.
  • Ability to handhold the international clients till all business process is implemented and the system is live for day to day work.
  • Good Team player

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