We went a step further by innovating around key processes by leveraging automation, thereby removing redundant and repetitive processes. For example, in the process of account voucher creation for each financial transaction, it is quintessential to create a voucher that is a repetitive task executed manually by the accountant in the accounts department.

In the accounting entry perse, it does not change much for a type of transaction, each day, every day (e.g. a receipt for money received). It requires people in accounting to enter the data each time there is a bill payment, or payment is received.

By building a codified business rules engine (a smart brain) will create the right group and ledger automatically [i.e. Build and maintain the COA (Charter of Accounts)]. It will also post the valid transaction voucher at the right place so that there will be a significant reduction in the manual data entry for the accounts department and the organization.

We built portals for all stakeholders to be able to interact with the property developer’s extended organization, to self serve, improve efficiency and remove unnecessary transaction costs.

It can be a customer who wanted to know their payment schedule or a tax statement or a copy of an agreement they had signed or wanted to make a payment; or whether it was a supplier who wanted to figure out their accounts statement or upload their quotation. Each player was provided with their access, thereby reducing the overall manual cost of service and improving efficiency.

These platforms and tools provided a reduction of transaction costs, a significant improvement in efficiency and furthered the cause for improved information access to all parties. It, in turn, provided the real estate developer’s organization with the impetus to perform better each day.